Emergency repair
Your site is down. Let's not make a project out of it.
Every hour a business site is dark, customers assume the worst and call someone else. Emergency repair exists for exactly this hour: a developer on your problem today, a flat quote before the fix, and a site back on its feet.
You call. We look.
Not a ticket, not a queue — a developer looking at your actual site while you're still on the phone.
Stabilize first
Stop the bleeding: get a working page in front of visitors, contain the hack, or bring the server back before the full post-mortem.
Then the real fix
Root cause found and repaired, not just the symptom. You get a plain-English account of what happened and what we changed.
Harden it
Backups verified, updates applied, the door that let trouble in — closed. The goal is one call, not a standing appointment.
Why the calm matters
Panic is expensive. Diagnosis is not.
A down site makes people do desperate things: restore the wrong backup over the good one, delete the plugin that was actually innocent, or wire money to the first “security expert” who answers at midnight. The damage from the panic routinely outruns the damage from the outage.
The better move is boring: someone who has seen a few hundred of these looks at the evidence, names the fault, and fixes it once. White screens, database errors, hacked installs, expired certificates, hosting meltdowns — after twenty-seven years the catalog holds few surprises.
If your site is limping rather than dead — standard repair costs less and queues normally. And if this outage is the latest in a series, ask us the honest question: is this site worth its habit? We’ll answer with real rebuild numbers, not a lecture.
Questions we hear a lot.
How fast is emergency repair?
Emergency work jumps the queue. Diagnosis starts the same business day — usually within hours of your call. Stabilizing a down site comes before everything else on the bench.
What counts as an emergency?
The site is down, hacked, or actively costing you: white screen, server error, browser malware warnings, checkout failure, or a host suspension. If visitors can't use the site right now, it's an emergency.
What does emergency work cost?
The same rule as all our repair: a flat quote before the work starts, even in a hurry. Emergencies pay for priority, not for a blank check — you approve the number before we fix anything.
My host says it's not their problem. Now what?
That's the usual script — hosts support the server, not your site. We work the layer they won't: your code, your database, your configuration. We can also talk to your host so you don't spend the day on hold.
Can you recover a site with no backup?
Often, yes. Between the server's remains, cached copies, and search-engine snapshots, more survives than you'd think. Honest limits apply — and you'll know them before you spend anything.
Adjacent help
For when the fire is out — or before the next one starts.
- Standard Website RepairBroken but breathing? The non-emergency lane costs less.
- Fix a Specific ErrorKnow the error code? Go straight to its page.
- Rebuild It RightFor sites where the outages have become a lifestyle.
- Local Website RepairA real repair shop with a real phone number.
- Our WorkThe kind of site that doesn't need rescuing.
- ContactEvery way to reach the developer directly.
Down now? Start now.
Call and a developer looks at your site today — stabilize first, flat quote, then the real fix. No ticket queue, no runaround.