Refund Policy
Last updated: August 8, 2026
All sales are final. We do not offer refunds. Please read this policy carefully before purchasing.
All Sales Are Final
Our services are custom, made-to-order work that begins promptly after purchase. Because we commit time, tools, and resources to your project as soon as you order, all payments are non-refundable and all sales are final.
Why We Have This Policy
Unlike a physical product that can be returned, a custom website, campaign build, or hour of development work cannot be “un-made.” Once we begin — often within 24 hours of your order — the value has been delivered in the form of our time and expertise.
Deposits and Milestone Payments
Any deposit or milestone payment is likewise non-refundable and is applied toward the work performed. If a project is canceled after work has begun, amounts paid cover the work completed to that point.
If Something Goes Wrong
Your satisfaction matters to us. If you are unhappy with any part of your project, contact us first at info@mesawebdesigners.com. We will work with you in good faith to make it right through revisions and corrections within the agreed scope. We would much rather fix an issue than leave you unhappy.
Chargebacks
If you have a billing concern, please contact us before disputing a charge with your bank or card provider. Initiating a chargeback for services rendered is a violation of these terms, and we reserve the right to respond with documentation of the work delivered.
Limited Exceptions
The only exceptions are duplicate or erroneous charges caused by a technical or processing error, which we will promptly correct. Any other exception is at our sole discretion and does not create a right to future refunds.
Acknowledgement
By completing a purchase, you acknowledge that you have read, understood, and agreed to this no-refund policy and to our Terms of Use.
Questions about this policy? Contact Mesa Web Designers at info@mesawebdesigners.com or (480) 525-7582.