Healthcare & Medical web design agency
A practice website is a reference book, and patients find the errors.
Which doctor, which office, which plan, what number. We build a practice site as a small set of records your staff can keep right, so the page a patient reads today is easier to keep true.
Free 15-minute call · written quote · build starts within 24 hours
Fixed prices, published
- Up to 10 pages$1,500
- 11 to 20 pages$2,250
- 21 to 50 pages$3,750
- 51 to 70 pages$5,750
Each one includes SEO, design, content writing, content management, lead forms, online booking and a year of support. See the full price list.
What we measured
121 independent Phoenix-area medical and wellness practices, tested on a simulated phone. Homepages only, totals only, and no business is named.
64median mobile speed score, of 100
6.4suntil the main content shows
8%offer online booking on the homepage
60%show a phone link and no form or booking
From our Phoenix-area website tests. A small group can swing on a few sites.
Nobody admires a directory until it's wrong.
Many medical websites look to us as if they were designed for reassurance. Our read is that the job is reference. We'd expect a new patient to read the site once, hard, looking for a name, a plan and an address. We'd expect an established patient to come back for the portal link, the refill line or the fax number for records, and to leave as soon as it turns up. Neither one came for the photograph of the atrium.
That makes errors the enemy. A provider who left in March. A plan dropped in July. A suite number from before the move. Nobody trusts a reference book for its typeface. So we build the site as a small database, with one record per provider, office and plan, feeding every page that mentions them, through a content manager your staff can run. We've done that kind of plumbing before. Jin Shin Jyutsu Inc. is an education and membership platform with a searchable global directory of certified practitioners on one database. It isn't a clinic, but it's the same kind of problem.
Among the 121 medical and wellness practices in our Phoenix-area sample, 60% show a phone link and no form or booking on the homepage, and 8% offer online booking there. Whether your practice takes requests online is your decision, and partly your adviser's. We'd offer a second way in where you can. Neighboring practices have their own pages: dental and senior care, and the healthcare marketing page covers what happens after launch.
What we build against
- A provider directory still listing someone who left in the spring.
- A portal link three menus down, where a current patient has to hunt for it.
- Insurance information that was correct on the day the site launched.
- A condition page nobody at the practice remembers approving.
- Intake paperwork posted as a scanned PDF that a phone can barely open.
Inside a healthcare & medical website
Two doors on the homepage, and a clinician on every clinical page.
The homepage has two jobs and they shouldn't fight. A new patient needs the way to providers, plans and a first appointment. A current patient needs the portal, refills and records. We'd give each a plain path from the first screen, and save the mission statement for a page people choose to open.
Clinical content belongs to clinicians. We turn what your providers tell us into plain sentences, and we'd have a provider approve each page before it goes live. The page can show who reviewed it and when, if you'd like. We don't diagnose, we don't write treatment advice and our drafts don't promise an outcome. Our default appointment request is short: name, phone, preferred times, new or returning. We leave off the free-text box, so nobody's symptoms get typed into it. That's a design habit and not legal advice. Your privacy officer or counsel decides what a form may collect, and we build to what they put in writing.
Some of this we can measure. Across our Phoenix-area sample, 23% of the form fields we found on homepages had no label, and 65% of homepages failed Lighthouse's color contrast check. Those are plain defects, and we can check them with the same tools before launch. What any accessibility law asks of your practice is a question for your counsel. If you only want to know where your site stands today, start with the website health check.
The pages a practice site keeps current
Provider directory
One record per provider, with credentials they actually hold, specialties, languages, offices and whether they take new patients.
Locations
Hours, suite number, parking, the accessible entrance and the after-hours line, once for each office.
Insurance and billing
The plans you accept this month, how self-pay works if you offer it and how to reach billing.
New patients
What to bring, how early to come and where the forms are. We'd expect fewer calls asking the same thing.
Current patients
Portal, refills and records requests, reachable in one step from the homepage.
Conditions and treatments
Only what your practice treats, written for a lay reader and approved by a provider before it runs.
Features that keep the book accurate
One record, every page
A provider's details live once and feed the directory, the office pages and the booking links. When someone changes offices, your staff edits one record. When someone leaves, their page can redirect instead of breaking. We'd confirm the setup in your written quote.
A new-patients switch
Front-desk staff can flip a provider's status in the content manager, so the directory stops steering new patients toward a full panel.
Directory filters
Specialty, office and language are the first we'd build. A directory that outgrows a filter or needs a patient-facing login is a custom application, which starts at $575, depending on complexity.
Scheduling, if your system allows it
Every package has online booking and one custom third-party API integration. Some practice systems allow a connection, and some don't. Where they don't, a short request form with a stated callback window does the job.
A tag list in plain English
We write down each tag and pixel on the site and which pages it runs on. Your privacy officer can strike anything before launch. We don't decide what may run.
Upkeep after launch
A year of support comes with every package. After that, maintenance is there for the updates and backups, so the dull parts stay done.
What we'd take off a practice site
- A contact form that invites symptoms in a wide message box. Ask your privacy officer whether it should exist.
- Bios that mention the marathon and skip the credentials.
- A homepage slider of stock doctors in unwrinkled coats.
- Outcome language on a condition page that no clinician has read. Ask your counsel before it stays.
Why a practice would hire a developer like us
We build it as data
Providers, plans and offices live as records, so a change gets made once and shows up everywhere.
We know where our job stops
We don't give medical, legal or compliance advice. Your clinicians own the clinical words and your advisers own the rules. We own the build.
Plain talk with your staff
The office manager will run this site. We write in that person's language, and you'd deal with the developer who built the site when something looks wrong.
Recent builds, live right now.
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They helped us turn a loose idea into a working digital product — asked sharp questions, found the hidden workflow problems, and built a system our staff could use without a long training curve.
They made the technical side feel clear.
We talked about goals first — then platforms, content, search, and automation.
Questions we hear a lot.
What does a medical practice website cost?
Published and fixed by page count: $1,500 for up to 10 pages, $2,250 for 11 to 20, $3,750 for 21 to 50 and $5,750 for 51 to 70. Providers, offices and conditions each count as pages, so a directory adds up quickly. Each package includes SEO, design, content writing, content management, lead form capture, online booking, one custom third-party API integration and a year of support. The pricing page has the rest.
Can you tell us the site satisfies HIPAA?
No. We don't make that claim about any website. Whether and how that law applies to your practice, and what your forms, tags and vendors may do, are questions for your counsel or privacy officer. Bring us their instructions in writing and we'll say plainly whether we can build to them.
Can you tell us the site meets accessibility law?
No. That's a legal conclusion, and it belongs to your counsel. What we can do is the plain work: labeled form fields, real headings, readable contrast and a tested result you can see. We can show you the Lighthouse report before launch and leave the legal call to your counsel.
Who writes the medical content?
We write the sentences and your clinicians supply the facts and approve the result. Content writing is in every package. If you want patient education on an ongoing basis, content marketing runs the same way, with the same approval step.
How do we keep the directory from going stale?
Make someone the owner of it, then make the job small. Each provider is one record, and we show that person how to edit it in a few minutes. No software can make a practice remember to tell its website that a doctor left, so we'd add it to your existing departure checklist.
We already have a site. Do we have to replace it?
Maybe not. Run the health check, then ask us. A broken form or a slow page can be a flat-priced repair. A directory stuck in a dozen hand-edited pages is more likely a redesign. We'll tell you which we think it is.
How long does it take?
Build starts within 24 hours of your go-ahead, and most sites go live in 7 to 10 days. Clinical approval and any compliance review run on your clock, and we'd want them finished before launch. A practice with a large directory should tell us on the first call, and you'll get the plan in writing.
Will a better site bring in more patients?
We can't promise that, or any ranking. What we can do is build a site that says what your practice does and makes the next step easy to find. If you want to weigh the spend first, the ROI calculator runs on your own figures.
Where to look next
- Healthcare & Medical MarketingThe full marketing playbook for your trade: SEO, ads, and season strategy.
- How We BuildThe hand-coded stack behind the PageSpeed scores.
- Pricing & EstimatorSlide to your project size — real numbers, in the open.
- SEO ServicesBuilt to be found, then tuned to stay found.
- Already Have a Site?Repair, upgrade, or rebuild, with the honest verdict first.
- ROI CalculatorRun your numbers before you spend a dime.
- Restaurants & Hospitality Web DesignMenus people can read, hours that are right, and orders that arrive — the whole point of the site.
- Fitness & Wellness Web DesignSchedules, sign-ups, and a brand that looks as strong as the training.
- Beauty & Salons Web DesignBooked chairs beat pretty feeds. Sites that turn scrollers into appointments.
Send us your provider list.
We'll count the pages and send a written flat quote. Fifteen minutes on the phone with the developer, and your compliance questions stay with your own advisers.